Support

Have a question or problem? I want to help. Usually you'll find your answer in the FAQ section below. If you don't find your answer just submit the form at the very bottom of this page and I'll get back to you very quickly.

Frequently Asked Questions

Basic

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Can my spouse log in to my account?

How do I update my profile photo?

How do I save favorites?

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Technical

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How do I change my email address?

How can I play the videos on my TV?

How do I listen to the audio on my mobile device?

Why do the videos look blurry?

BILLING

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My payment failed. How do I update my credit card?

I see an error message saying I don't have access to this content?

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